Zest X LDN – Private Chefs

Book your fine dining experience at home

Privacy policy

www.zestxldn.co.uk Privacy Policy

Type of website: Ecommerce
Effective date: 16th day of December, 2021

www.zestxldn.co.uk (the “Site”) is owned and operated by Edward Donaldson. Edward Donaldson is the data controller and can be contacted at:

Edward@zestxldn.co.uk
07944 983720
1204, 1 Atlantic Crescent, HA9 0UE

Purpose
The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected;
  4. The rights of Site users; and
  5. The Site’s cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent
By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: Contact info@zestxldn.co.uk.

Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal basis to collect and process the personal data of users in the EU:

  1. Users have provided their consent to the processing of their data for one or more specific purposes.

Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:

  1. Clicked links; and
  2. Content viewed.

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

  1. Analytics.

Who We Share Personal Data With
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;
  2. If it is required for any legal proceeding;
  3. To prove or protect our legal rights; and
  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Your Rights as a User
Under the GDPR, you have the following rights:

  1. Right to be informed;
  2. Right of access;
  3. Right to rectification;
  4. Right to erasure;
  5. Right to restrict processing;
  6. Right to data portability; and
  7. Right to object.

Children
The minimum age to use our website is 18 years of age. We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:

Edward Donaldson
Edward@zestxldn.co.uk
07944 983720
1204, 1 Atlantic Crescent, HA9 0UE

How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

  1. You can opt-out of the use of your personal data for marketing emails. You can opt-out by by clicking unsubscribe or contacting info@zestxldn.co.uk.

Cookie Policy
A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We use the following types of cookies on our Site:

  1. Analytical cookies
    Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc; and
  2. Third-Party Cookies
    Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
    1. Monitor user preferences to tailor advertisements around their interests.

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner’s Office in the UK.

Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, Edward Donaldson, at:

Edward@zestxldn.co.uk
07944 983720
1204, 1 Atlantic Crescent, HA9 0UE

Reviews

Suchema Oyetey
Suchema Oyetey
2023-08-29
Great service and I need to get the recipe for the pork they made because it was absolutely delicious.
Rebecca O
Rebecca O
2023-08-29
These guys catered for a friend's 40th and they were incredible! They brought everything, cooked everything, served everything and even loaded the dishwasher at the end! The food was so delicious - my favourite was probably the different ways they did pork - pork belly and pulled pork - melt in the mouth tender. Usually I hate pulled pork but the chefs version was so succulent I had to go back for seconds. Would definitely recommend them. Such a friendly, professional and hospitable nature and I really, really appreciated the leftovers that I had for the next two days! I also need to give a nod to the white chocolate and matcha cheesecake. Creamy deliciousness. Definitely check them out for all your tasty needs.
Kate Sellars
Kate Sellars
2023-08-22
Wow wow wow! We booked the team to celebrate my Husband’s 30th Birthday and I am so glad we did. Rather than a weekend trip to London we wanted to do something a little different and Simon certainly delivered. The food was sensational, we did the British Summer 3 courses. There was a perfect amount of time between courses and the set up appeared seamless. We had Jakob serving the dishes and sharing his cocktail secrets and Alex was very efficient in keeping the kitchen spotless, it was like they were never there. Highly recommend for any occasion!
Samantha Neblett
Samantha Neblett
2023-08-20
Edward and his colleague came to cook for my friends and I as part of my 40th birthday celebrations. Edward agreed a bespoke menu with me in advance that had me salivating and the reality did not disappoint. Every single dish was delicious and loved by all guests including fussy children! The only complaint was that their tummies couldn't eat more than 2 plates each even though they wanted to! Everything was tidied up and washed up afterwards, with every detail thought of to make it a fuss free and wonderful experience for all. THANK YOU!
Claire Sackett
Claire Sackett
2023-08-15
Just the most amazing dinner you could wish for. Highly recommended!
Jackie Becker
Jackie Becker
2023-08-14
From initial email enquiry to the very end of our party Edward and his team were a delight to deal with. They were consummate professionals. The BBQ was delicious, the drinks never stopped flowing, everything was superb. They made our party a day to remember and took all the stress out of hosting. I would wholeheartedly recommend Zest and I'm looking forward to having another occasion to employ their services. Thank you.
Sonia Seyfollahi
Sonia Seyfollahi
2023-08-13
I want to show my immense gratitude to Edward and Jacob for making my 50 th so memorable! I feel very lucky to have the chance to taste such delicious dishes prepared in a very professional way by such an expert chef! Thanks a million ! Combination of Edward and Jacob was just magic ! Made us all feel like we were in a Michelin star restaurant at home ! How amazing . My friends are great cooks & fussy and Edward managed to impress all ! Enthusiasm filled my kitchen as fabulous food was served very professionally , all my friend want him now ! I feel I need to keep Edward a secret ! Thank you thank you 🙏🏻
chiryne martens
chiryne martens
2023-08-09
I had a birthday and a Christmas dinner organised by the team. Both times were really wonderful moments, everything tasted amazing and looked great. Thank you for making our dinners lasting memories!
Lynda Vail
Lynda Vail
2023-08-09
I used this company for my 60th birthday and they were amazing. They gave great variety of menu choices including vegan options, they turned up on time, the food and services was great and they cleaned up afterwards so you would never have known they had been there. They were very professional and friendly throughout the evening without being intrusive on our evening. My whole family really enjoyed the experience. I would recommend Edward and the rest of his staff to anyone wanting a very special evening at home. I hope to use them again sometime in the future. They are a bit expensive but for a special occasion it is worth paying for.
Martin Quille
Martin Quille
2023-07-04
Edward and his team catered for our daughter’s 21st Birthday where they did a fantastic barbecue, food was delicious and the staff absolutely amazing 10 out of 10 👏👏

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