Zest X LDN – Private Chefs

Book your fine dining experience at home

Terms & Conditions

TERMS AND CONDITIONS

These terms and conditions (the “Terms and Conditions”) govern the use of www.zestxldn.co.uk (the “Site”). This Site is owned and operated by Edward Donaldson. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of Edward Donaldson and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.

Accounts
When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

  • Gift Cards.

We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.

The following services are available on our Site:

  • Private Chefs.

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments
We accept the following payment methods on our Site:

  • Credit Card;
  • PayPal; and
  • Debit.

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Right to Cancel and Receive Reimbursement
If you are a customer living in the United Kingdom or the Eurpoean Union you have the right to cancel your contract to purchase goods and services from us within 14 days without giving notice. The cancellation period:

  • Will end 14 days from the date of purchas when you purchased digital content that was not supplied on a tangible medium; or
  • Will end 14 days from the date of purchase when you purchased a service.

To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at Info@Zestxldn.co.uk or by post at 1204, 1 Atlantic Crescent, HA9 0UE. You may use a copy of the Cancellation Form, found at the end of these Terms and Conditions, but you are not required to do so.

The right to cancel does not apply to:

  • Goods or services, other than the supply of water, gas, electricity, or district heating, where the price depends upon fluctuations in the financial market that we cannot control and that may occur during the cancellation period;
  • Custom or personalised goods;
  • Goods that will deteriorate or expire rapidly;
  • Services that the customer has requested for the purpose of carrying out urgent repairs or maintenance;
  • Newspapers, magazines, or periodicals, except for subscriptions to such publications; and
  • Accommodation, transport of goods, vehicle rental services, catering, or services related to leisure activities, if the contract includes a specific date or period of performance.

Effects of Cancellation
If you requested the performance of services begin during the cancellation period, you are required to pay us an amount which is in proportion to what has been performed until you have communicated to us your decision to cancel this contract. We will reimburse to you any amount you have paid above this proportionate payment.

If you provide express consent to the supply of digital content during the cancellation period and acknowledge that your right to cancel the contract is lost by the supply of digital content during the cancellation period, you will no longer have a right to cancel the contract.

We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement.

This right to cancel and to reimbursement is not affected by any return or refund policy we may have.

Consumer Protection Law
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability
Edward Donaldson and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Edward Donaldson and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the Country of England.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

07944 983720
Edward@zestxldn.co.uk
1204, 1 Atlantic Crescent, HA9 0UE

You can also contact us through the feedback form available on our Site.

Effective Date: 16th day of December, 2021

Reviews

Suchema Oyetey
Suchema Oyetey
2023-08-29
Great service and I need to get the recipe for the pork they made because it was absolutely delicious.
Rebecca O
Rebecca O
2023-08-29
These guys catered for a friend's 40th and they were incredible! They brought everything, cooked everything, served everything and even loaded the dishwasher at the end! The food was so delicious - my favourite was probably the different ways they did pork - pork belly and pulled pork - melt in the mouth tender. Usually I hate pulled pork but the chefs version was so succulent I had to go back for seconds. Would definitely recommend them. Such a friendly, professional and hospitable nature and I really, really appreciated the leftovers that I had for the next two days! I also need to give a nod to the white chocolate and matcha cheesecake. Creamy deliciousness. Definitely check them out for all your tasty needs.
Kate Sellars
Kate Sellars
2023-08-22
Wow wow wow! We booked the team to celebrate my Husband’s 30th Birthday and I am so glad we did. Rather than a weekend trip to London we wanted to do something a little different and Simon certainly delivered. The food was sensational, we did the British Summer 3 courses. There was a perfect amount of time between courses and the set up appeared seamless. We had Jakob serving the dishes and sharing his cocktail secrets and Alex was very efficient in keeping the kitchen spotless, it was like they were never there. Highly recommend for any occasion!
Samantha Neblett
Samantha Neblett
2023-08-20
Edward and his colleague came to cook for my friends and I as part of my 40th birthday celebrations. Edward agreed a bespoke menu with me in advance that had me salivating and the reality did not disappoint. Every single dish was delicious and loved by all guests including fussy children! The only complaint was that their tummies couldn't eat more than 2 plates each even though they wanted to! Everything was tidied up and washed up afterwards, with every detail thought of to make it a fuss free and wonderful experience for all. THANK YOU!
Claire Sackett
Claire Sackett
2023-08-15
Just the most amazing dinner you could wish for. Highly recommended!
Jackie Becker
Jackie Becker
2023-08-14
From initial email enquiry to the very end of our party Edward and his team were a delight to deal with. They were consummate professionals. The BBQ was delicious, the drinks never stopped flowing, everything was superb. They made our party a day to remember and took all the stress out of hosting. I would wholeheartedly recommend Zest and I'm looking forward to having another occasion to employ their services. Thank you.
Sonia Seyfollahi
Sonia Seyfollahi
2023-08-13
I want to show my immense gratitude to Edward and Jacob for making my 50 th so memorable! I feel very lucky to have the chance to taste such delicious dishes prepared in a very professional way by such an expert chef! Thanks a million ! Combination of Edward and Jacob was just magic ! Made us all feel like we were in a Michelin star restaurant at home ! How amazing . My friends are great cooks & fussy and Edward managed to impress all ! Enthusiasm filled my kitchen as fabulous food was served very professionally , all my friend want him now ! I feel I need to keep Edward a secret ! Thank you thank you 🙏🏻
chiryne martens
chiryne martens
2023-08-09
I had a birthday and a Christmas dinner organised by the team. Both times were really wonderful moments, everything tasted amazing and looked great. Thank you for making our dinners lasting memories!
Lynda Vail
Lynda Vail
2023-08-09
I used this company for my 60th birthday and they were amazing. They gave great variety of menu choices including vegan options, they turned up on time, the food and services was great and they cleaned up afterwards so you would never have known they had been there. They were very professional and friendly throughout the evening without being intrusive on our evening. My whole family really enjoyed the experience. I would recommend Edward and the rest of his staff to anyone wanting a very special evening at home. I hope to use them again sometime in the future. They are a bit expensive but for a special occasion it is worth paying for.
Martin Quille
Martin Quille
2023-07-04
Edward and his team catered for our daughter’s 21st Birthday where they did a fantastic barbecue, food was delicious and the staff absolutely amazing 10 out of 10 👏👏

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