Zest X LDN – Private Chefs

Book your fine dining experience at home

Terms & Conditions

TERMS AND CONDITIONS

These terms and conditions (the “Terms and Conditions”) govern the use of www.zestxldn.co.uk (the “Site”). This Site is owned and operated by Edward Donaldson. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of Edward Donaldson and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.

Accounts
When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

  • Gift Cards.

We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.

The following services are available on our Site:

  • Private Chefs.

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments
We accept the following payment methods on our Site:

  • Credit Card;
  • PayPal; and
  • Debit.

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Right to Cancel and Receive Reimbursement
If you are a customer living in the United Kingdom or the Eurpoean Union you have the right to cancel your contract to purchase goods and services from us within 14 days without giving notice. The cancellation period:

  • Will end 14 days from the date of purchas when you purchased digital content that was not supplied on a tangible medium; or
  • Will end 14 days from the date of purchase when you purchased a service.

To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at Info@Zestxldn.co.uk or by post at 1204, 1 Atlantic Crescent, HA9 0UE. You may use a copy of the Cancellation Form, found at the end of these Terms and Conditions, but you are not required to do so.

The right to cancel does not apply to:

  • Goods or services, other than the supply of water, gas, electricity, or district heating, where the price depends upon fluctuations in the financial market that we cannot control and that may occur during the cancellation period;
  • Custom or personalised goods;
  • Goods that will deteriorate or expire rapidly;
  • Services that the customer has requested for the purpose of carrying out urgent repairs or maintenance;
  • Newspapers, magazines, or periodicals, except for subscriptions to such publications; and
  • Accommodation, transport of goods, vehicle rental services, catering, or services related to leisure activities, if the contract includes a specific date or period of performance.

Effects of Cancellation
If you requested the performance of services begin during the cancellation period, you are required to pay us an amount which is in proportion to what has been performed until you have communicated to us your decision to cancel this contract. We will reimburse to you any amount you have paid above this proportionate payment.

If you provide express consent to the supply of digital content during the cancellation period and acknowledge that your right to cancel the contract is lost by the supply of digital content during the cancellation period, you will no longer have a right to cancel the contract.

We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement.

This right to cancel and to reimbursement is not affected by any return or refund policy we may have.

Consumer Protection Law
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability
Edward Donaldson and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Edward Donaldson and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the Country of England.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

07944 983720
Edward@zestxldn.co.uk
1204, 1 Atlantic Crescent, HA9 0UE

You can also contact us through the feedback form available on our Site.

Effective Date: 16th day of December, 2021

Reviews

nicholas connolly
nicholas connolly
2022-04-17
Verified
They were an amazing team, providing exceptional service and the finest food and drinks. Not for one moment did we nit consider them full value for the money. They started work the moment they arrived and left having cleaned down the kitchen. A great team we would welcome back
Heidi Hemmings
Heidi Hemmings
2022-04-16
Verified
Can not thank these three men enough! Such amazing food and incredibly professional. They bring everything they need and have left the kitchen cleaner than when they arrived. Would recommend to anyone and will most certainly be using them again!
Sian Thomas
Sian Thomas
2022-04-10
Verified
Whatever search engine or recommendation has brought you this far you can stop looking now. Edward and his team are absolutely superb. Of course the food is exceptional but it's the whole package - service, discretion, knowledge, organisation, logistics - that make them so good. They bring everything, take everything away, no fuss and you don't have to lift a finger, just concentrate on enjoying the evening. Highly highly recommended.
The Foodie Dentist
The Foodie Dentist
2022-03-29
Verified
Edward and Jacob were absolutely fantastic!! They were so lovely, super professional and cooked us an absolute dreamy 3 course asian meal. The food was absolute perfection and loved every bite of it. Would definitely recommend and definitely having them again very soon :) thank you team zest!
Alan Lavenu
Alan Lavenu
2022-03-21
Verified
Edward, Simon and Jakob always exceed expectations, the food and drinks service were first class. I would have no hesitation recommending them.
Eleanor Knox
Eleanor Knox
2022-03-12
Verified
We had the tasting menu for 10 people and the food was wonderful - definitely up there with food at London's best restaurants. And Ed and his team were an absolute delight to have in the house - completely professional and attentive, but also very relaxed and friendly. Can't recommend them highly enough!
Caroline Burchell
Caroline Burchell
2022-03-07
Verified
proffesional from the first communication until they left my kitchen (immaculate btw) Super menu - fabulous service - lovely people and will be using them again - all of my guests asked for their details to use them themselves .... If I could give 10 stars I would !!! Thanks chaps Caroline xxx
Brooks
Brooks
2022-02-28
Verified
Brilliant experience and could not fault Edward and his team. The food and service was top quality and we will definitely be using them again. Thanks for creating such a great day!
Ross Bagni
Ross Bagni
2022-02-19
Verified
Edward, Simon and Jakob are just superb and are only bettered by the food! Thank you for making Shelagh’s celebrations, with her family, the best ever!
May Khazen
May Khazen
2022-02-09
Verified
Edward and his team- Simon, Jacob and Alex were just brilliant. The food was delicious and service spot on. Definitely recommend them!!

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